My first shift while doing patient access was very slow. I was told that it had to do with the time of my shift. My usual shift will be on Tuesdays from 2pm to 5pm. I guess their are not many patients in the afternoon.
My supervisor are Mary and Nina. They work at a service desk and they bring patients down to surgery if there are no volunteers available.
During my first shift I got to shadow Mary to make sure I knew what was expected of me. After that I was supposed to have it memorized. It is a rather simple process.
Mary or Nina will give me the chart of the patient.
I check the patients wristband to confirm they are the right person. (I would not want to send the wrong person into a specific surgery.)
The patient follows me down to PreOp.
I check the patient in if their is someone at the front desk of PreOp.
I take the patient to their assigned bed and leave their chart on a table(next to their bed) for their doctor
Then I go to the desk at the exit of PreOp to let them know that the patient is at their bed.
For most of my shift their is a lot of free time.
Thursday, May 27, 2010
Thursday, May 6, 2010
Patient Access Training
This week I met up with a person named Mike for a training session on what I would be doing. Mike is also a volunteer at BWH and he attends the Evening School at Harvard.
The session did not take too long. He first told me about the basic duties of my job. I would be escorting patients, who were scheduled for surgery, down to the surgery room. There were not any patients at the time to have a practice run, but Mike did show me the correct procedures for Patient Access.
The session did not take too long. He first told me about the basic duties of my job. I would be escorting patients, who were scheduled for surgery, down to the surgery room. There were not any patients at the time to have a practice run, but Mike did show me the correct procedures for Patient Access.
Introduction to the Program
After doing so many hours of Central Transport at BWH, I qualified to continue at BWH in their Medical Career Exploration Program. When the details were explained to me I saw it as an opportunity that I could not pass up. The Program is a commitment of nine months or more. It requires that you do a certain amount of hours in Central Transport, and then a certain amount of hours in Patient Access Services. After that you get to choose any department in the hospital in which to volunteer in. They Volunteer Services will o their best to put you in a department of your interest.
Currently I am at the Patient ACCESS stage of the program. I look forward to completing this stage so that I may volunteer on the Psychiatry department at BWH.
Currently I am at the Patient ACCESS stage of the program. I look forward to completing this stage so that I may volunteer on the Psychiatry department at BWH.
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