Thursday, May 27, 2010

Patient Access: Shift One

My first shift while doing patient access was very slow. I was told that it had to do with the time of my shift. My usual shift will be on Tuesdays from 2pm to 5pm. I guess their are not many patients in the afternoon.

My supervisor are Mary and Nina. They work at a service desk and they bring patients down to surgery if there are no volunteers available.

During my first shift I got to shadow Mary to make sure I knew what was expected of me. After that I was supposed to have it memorized. It is a rather simple process.

Mary or Nina will give me the chart of the patient.
I check the patients wristband to confirm they are the right person. (I would not want to send the wrong person into a specific surgery.)
The patient follows me down to PreOp.
I check the patient in if their is someone at the front desk of PreOp.
I take the patient to their assigned bed and leave their chart on a table(next to their bed) for their doctor
Then I go to the desk at the exit of PreOp to let them know that the patient is at their bed.

For most of my shift their is a lot of free time.

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